Why haven't I received a reply to my support request?

Follow

 

Requests sent to InsightSquared

You should typically receive a response to a support request within a business day. If you aren't yet receiving updates on your request, there may be an issue with your email address receiving communication from our team. 

Steps to take:

  • Add support@insightsquared.com as a contact in your email account, so you can ensure receipt of emails and updates from our support team.
  • Secondly, you can always access your tickets and updates by heading to support.insightsquared.com, and, after ensuring you're signed in, checking out the "My Activities" section of your profile (screenshot: https://cl.ly/2x003N3W1J0d).

 

0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.